Shipping and returns

Shipping

Every order is prepared in our atelier in Lithuania and dispatched within 1–3 business days if the piece is in stock. Made-to-measure pieces are completed within 3–4 weeks and we email you when they ship. All parcels are tracked and sent in signature SKRICK packaging.

Lithuania

  • LP Express or Omniva parcel locker: 3 €, delivery in 1–2 business days. You choose the locker after payment.
  • Courier to your door: 6 €, delivery in 1–2 business days.

Europe

Austria, Belgium, Denmark, Estonia, Finland, France, Germany, Italy, Latvia, Luxembourg, Monaco, Netherlands, Norway, Poland, Spain, Sweden, Switzerland, Greece, Ireland, Portugal, Slovakia, Slovenia.

  • Courier delivery to your door: 12 €, 3–7 business days.
  • FedEx Express: 40 €, 1–3 business days.

United Kingdom

  • International post: 20 €, 5–10 business days.
  • FedEx Express: 49 €, 2–4 business days.

USA and Canada

  • Standard international shipping: 22 €, 7–14 business days.
  • DHL / FedEx Express: 44 €, 3–5 business days.

Australia and New Zealand

  • Standard international shipping: 24 €, 10–15 business days.
  • DHL / FedEx Express: 49 €, 4–6 business days.

For deliveries outside the European Union, any customs duties and import taxes are paid by the recipient. If your country is not listed, write to info@airidaskrick.com and we will find a solution.

Returns and exchanges

We want the piece to fit you perfectly. If you change your mind, you may return or exchange it within 14 calendar days of delivery.

  • The piece must be unworn, unwashed, with all labels attached and in its original packaging.
  • Return shipping is paid by the customer, except when the piece is faulty or the wrong item was sent.
  • Refunds are issued by the original payment method within 14 days of the piece arriving at our atelier.

Non-returnable: pieces made to your measurements, pieces made to order in another colour or material, underwear and swimwear for hygiene reasons, and pieces purchased at a discount of 50 % or more.

How to return

  1. Email us at info@airidaskrick.com with your order number and the piece you are returning.
  2. Send the piece with a carrier of your choice to the parcel locker at M. Valančiaus g. 18, Šiauliai, or by courier to Vilniaus g. 215-9, Šiauliai, LT-76348, Lithuania. We will send the recipient phone number in our reply.
  3. Once we receive and inspect the piece, we refund you or ship the exchange within 14 days.

We recommend a registered, tracked shipment.

Faulty items

If you receive a faulty piece or the wrong item, write to us within 48 hours of delivery. We will replace the piece or refund you and cover the shipping costs.

Questions: info@airidaskrick.com. We reply within 1–2 business days.